1. Independent Service
ConvortAI is an independent platform for WhatsApp automation, support, and order workflows. It should not be described as owned by or endorsed by WhatsApp or Meta unless a separate official arrangement explicitly applies.
2. WhatsApp Risk
Use of connected WhatsApp numbers carries policy and platform risk outside ConvortAI control.
- Meta or WhatsApp may restrict or ban numbers based on their own policies.
- Connection stability measures do not guarantee immunity from enforcement decisions.
3. AI Limitations
AI replies can be helpful, but they are not guaranteed to be perfect. Clients must review setup quality, pricing accuracy, support rules, and escalation handling carefully before relying on live automation.
4. Customer and Order Data
Clients remain responsible for the accuracy of business instructions, product data, delivery promises, and customer handling expectations configured inside the platform.
5. Third-Party Services
Courier providers, AI providers, hosting providers, and related infrastructure partners may affect the final service outcome.
ConvortAI is not responsible for third-party outages, courier delays, or independent service failures outside its control.
6. Business Outcomes
ConvortAI does not guarantee revenue growth, conversion rate changes, or support improvements. Results depend on the client's setup quality, offer clarity, pricing, team review habits, and operational execution.
7. Client Responsibility
Clients remain responsible for lawful messaging, customer consent, support review, and deciding when a human should take over an active conversation.
Important note
ConvortAI is an independent platform. Public content should not promise unsupported legal, compliance, courier, or platform guarantees.