Order
Captured
Name, city, item, courier
Features
WhatsApp AI workflows shaped for real business operations
ConvortAI combines connection, reply logic, product knowledge, order capture, templates, courier-ready workflows, and wallet visibility in one serious public product story.
Text, image, and voice understandingLanguage adaptation and reply modesProducts, services, customers, and ordersMedia groups, sequence groups, and welcome flowsPause, resume, and human handoff controlsBilling and wallet visibility
WhatsApp connected
Human handoff ready
Wallet visible
Need the medium size, price, and delivery time.
Medium is available. I sent the product photo, confirmed delivery timing, and asked for the missing order details.
Lahore. COD please.
Order capturedSerum bundle, medium, COD
Customer profileSana Malik, Lahore
Live workspace
AI reply, wallet, and handoff controls
AI reply
Short, business-ready response
Price shared, product photo sent, delivery clarified, and next details collected without a cluttered interface.
Wallet
$7.20 today
Usage visible in one place
Handoff
Ready
Pause when human review is needed
Replies
24 active
Text, image, and voice flows
Human review
Sensitive pricing requestCapability map
The parts of ConvortAI that matter once WhatsApp becomes a serious workflow
This page explains product capability clearly instead of repeating homepage marketing. It stays grounded in the current product concepts and avoids unsupported claims.
01
AI reply engine
Use business instructions, language guidance, and controlled reply modes to keep conversations useful instead of generic.
02
Product and service knowledge
Support buying questions with catalog details, variants, pricing guidance, and reusable product references.
03
Order and customer capture
Turn active chats into structured customer and order records instead of re-reading long threads later.
04
Media, templates, and sequences
Organize reusable photos, templates, welcome sequences, and repeatable response flows in one place.
05
Reply modes and voice behavior
Choose Always Text, Always Voice, Customer Preference, or Text Preferred based on customer experience and cost control.
06
Pause, resume, and handoff
Use .0, .00, and .1 style controls to safely pause or resume automation when a human should step in.
07
Courier and tracking support
Use PostEx and Leopards where supported today, while keeping planned integrations labeled as planned.
08
Billing and wallet visibility
Review plan capacity, wallet balance, and AI usage rates without losing sight of operational cost.
09
Admin monitoring
Monitor live conversations, captured details, and workflow behavior from a clearer operational view.
Reply behavior
Real ConvortAI concepts that belong on the public site
Teams can shape workflows using text/image/voice understanding, language direction, reply modes, saved customer context, media groups, welcome sequences, wallet visibility, and pause/resume controls.
Reply modes
- Always Text for cleaner review and easier cost control
- Always Voice when audio reply behavior is intentionally required
- Customer Preference when format-following matters to the experience
- Text Preferred when voice understanding should still reply in text by default
Operational controls
- Pause and resume shortcuts such as .0, .00, and .1
- Wallet visibility and plan capacity review
- Human handoff for complaints, custom requests, or sensitive support
- PostEx and Leopards support where currently available
Next step
Review pricing and rollout docs before you broaden automation
The strongest launches usually connect one number, define one narrow workflow, and review live outcomes closely before expanding into more ambitious support or commerce flows.